Returns & Exchanges
RETURNS: Returns of unworn and unused items is accepted within 15 days of delivery for store credit. Buyer pays shipping and store credit is issued upon package delivery and inspection. Custom and personalized pieces are not eligible for return or exchanges due to the nature of them being one of a kind. Pacifiers and baby bottles are not eligible for return due to hygienic reasons.
EXCHANGES: If the item is an incorrect fit, you may exchange within 15 days of delivery. Buyer is responsible for shipping charges back and new size is sent out when our shop receives and inspects the exchange. Custom and personalized pieces are not eligible for return or exchanges due to the nature of them being one of a kind.
FLAW / DAMAGE: If item is flawed, our team will cover the cost of shipping back to us and send out a replacement.
ORDER CANCELATION: To make any changes to your order or cancel your order, please email our team within 2 hours of your placed order (email@example.com). All sales after this time frame risk being shipped so we are unable to cancel. You may see return guidelines above for eligible items.
For any and all inquiries, please email our team at firstname.lastname@example.org